Draft — company details pending
Highlighted items will be completed with Tech Tronix LLC’s confirmed details. This policy is pending review by counsel.
1. Our commitment
We aim for the Tronix Energy website and portal to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Accessibility is part of how we design, build, and test the Services.
2. What we do
- Use semantic page structure, labeled form fields, and descriptive link text.
- Support keyboard navigation with visible focus indicators.
- Maintain sufficient color contrast and do not rely on color alone to convey meaning.
- Respect reduced-motion preferences set in your operating system.
- Provide text alternatives for meaningful graphics and charts.
3. Known limitations
Some documents provided by suppliers, such as PDF contracts or Electricity Facts Labels, may not be fully accessible. If you need a document in another format, we will work with the supplier to provide it.
4. Feedback and assistance
If you have difficulty using any part of the Services, contact us at support@tronixenergy.com or Customer support phone number — to be provided. Tell us the page and the problem, and we will provide the information in another way and work to fix the issue.